Refund Policy

We want you to be completely satisfied with every purchase from Sport Inn. Here's everything you need to know about our return and refund process.
01

Eligibility for Returns

  • Items returned within 7 days of delivery date
  • Products must be unopened, unused and in original packaging
  • Proof of purchase (order confirmation or receipt) is required
  • Item must be in the same condition as when it was delivered
02

Non-Returnable Items

The following items are not eligible for return or refund:

  • Opened, used or partially consumed products
  • Items damaged due to customer misuse or improper storage
  • Products purchased during clearance, final sale or special promotions
  • Perishable or short-shelf-life items once delivered
03

How to Request a Return

WhatsApp is the fastest way to process your return. Have your order number ready.

1
Contact Us Reach us via WhatsApp or email with your order number and reason for return
2
We Respond Our team will reply within 24 hours with return instructions
3
Ship It Back Send the item back in its original packaging
4
Get Refunded Once received and inspected, your refund will be processed
04

Refund Timeline

Shipping costs are non-refundable unless the return is due to our error (wrong or damaged item).
24H
Response Time

We'll confirm your return request and send instructions

5–7
Business Days

Refund processed to your original payment method after approval

05

Damaged or Incorrect Items

Received a damaged or wrong product? Contact us immediately — we will make it right.

Contact us within 48 hours of delivery with your order number, a clear photo of the item, and a brief description of the issue. We will arrange a full replacement or refund at no cost to you.
06

Contact Us

For any returns or refund queries, reach us via:

WhatsApp 971 56 547 9799
Email info@sportinn.ae

Last updated: March 2026